From fe3343f37da107efef6644c94d6c5e36ee9ecb60 Mon Sep 17 00:00:00 2001 From: kateryna saprunova Date: Tue, 29 Oct 2019 14:21:48 +0100 Subject: [PATCH] docs: editing of the content in the Pybytes iOS page --- content/pybytes/smart/_index.md | 36 +++++++++++++++++---------------- 1 file changed, 19 insertions(+), 17 deletions(-) diff --git a/content/pybytes/smart/_index.md b/content/pybytes/smart/_index.md index 833b825..c272669 100644 --- a/content/pybytes/smart/_index.md +++ b/content/pybytes/smart/_index.md @@ -5,7 +5,9 @@ aliases: Pybytes iOS app will allow you to quickly provision any number of devices effortlessly to Pybytes. -Further on the page you will find the following information: + Tip:  Your devices will need to run **firmware 1.20.1** or newer. + +Further down the page you will find the following information: * [Pybytes iOS installing and Device Provisioning](#installing) * [Take into consideration](#recommendations) @@ -15,19 +17,19 @@ Further on the page you will find the following information: ### Pybytes iOS installing and Device Provisioning -1. Go to App Store and download Pybytes iOS app. +1. Go to the App Store and download Pybytes iOS app. 2. Use your Pybytes web app account to log in.

- Tip:  Go to Pybytes web app with Safari on iOS or macOS and save your login credentials. -Then iPhone will let you pre-fill your saved password. + Tip:  Go to Pybytes web app with Safari on iOS or macOS and save your log-in credentials. +Then your iPhone will pre-fill your saved password. 3. On the next screen, you will need to enter your Wi-Fi credentials.

Pybytes iOS login    Pybytes iOS login -4. After pressing START button, the devices should appear on the screen. I might take up to several minutes until all your devices are provisioned. The first device usually appears on the screen within one minute. +4. After pressing the START button, a list of devices will appear on the screen. It may take up to several minutes to provision all of your devices. The first device usually appears on the screen within one minute.

 Tip:  The name of a device provisioned device is its Wireless MAC address. @@ -35,7 +37,7 @@ Then iPhone will let you pre-fill your saved password.
Pybytes iOS login     Pybytes iOS login -5. During the devices provisioning on the desktop in Pybytes device management platform you might see the notifications about successful provisioning of your devices in the platform. You might also see the provisioned devices in the Devices section. +5. As your devices are provisioning in Pybytes devices management platform, you will see notifications appearing on the screen when the provisioning is successful. You will also see the provisioned devices in the Devices section.

Pybytes iOS login @@ -44,36 +46,36 @@ Then iPhone will let you pre-fill your saved password. ### Take into consideration * If you are using iOS 12, turn off your Wi-Fi completely on your iPhone. -* Use only Wi-Fi network with 2.4GHz (Pycom devices cannot connect to 5GHz network) +* Only use a Wi-Fi network with 2.4GHz as Pycom devices cannot connect to a 5GHz network. * Your device might be provisioned faster if you move your device closer to your Wi-Fi router. * Make sure your devices are powered on and running firmware 1.20.1 or newer. -* You cannot provision the same devices on the different Pybytes accounts unless you erased the flash memory of them before provisioning. -* Provisioning is in the process only if you see the spinner on the screen. If it’s disappeared, then you need to try to provision again. -* Please, take into account, that we are developing a new feature, therefore some challenges could happen. Let us know about any issue that happened while using Pybytes iOS support@pycom.io. +* You cannot provision the same devices on the different Pybytes account unless you erased them completely and flashed the latest firmware again with FW updater tool. +* If there is a spinning wheel on your screen, that means that your device is being provisioned. If it has disappeared, then press the START button again. +* Please take into account that we are developing a new feature and therefore some niggles can occur. (Please bear with us!) If any issues occur whilst you are using Pybytes iOS, then drop us a line at support@pycom.io. ### FAQ  I can’t connect to Wi-Fi in Pybytes iOS  -* First, check the version of iOS that you have. If it is iOS 12 then turn off completely the Wi-Fi connection on your phone and after try to use Pybytes iOS again for connecting to Wi-Fi. +* Firstly, check your version of iOS. If it is iOS 12, then turn off the Wi-Fi connection on your phone. Following this, try to use Pybytes iOS again, and it should now automatically connect to the WiFi. -* If you have a later than 12 version of iOS then check (how to check) your Wi-Fi router setting. It should run 2.4 HGz Wi-Fi network. +* If you have version that is later than iOS 12, check your Wi-Fi router setting. It should run on a 2.4 HGz Wi-Fi network.  No devices were provisioned after 5 min.  -* Check if your devices are charged or powered on +* Check if your devices are on -* Go with your devices closer to the Wi-Fi router +* Move your devices closer to the Wi-Fi router -* Check if no one in the same room is trying to provision with Pybytes iOS app. +* Check that no-one else in the room is trying to provision devices with the Pybytes iOS app.  How long does the provisioning take?  -* On average, provisioning of 6 devices takes up to 2 min. But it depends on the capacity of your Wi-Fi router and some other factors. +* On average, it takes up to 2 minutes to provision 6 devices.
-We hope that Pybytes iOS will simplify the process of the device provisioning. However, we are still in a development pipe and some challenges while using the App could happen. Let us know about any issue that you experienced with Pybytes iOS support@pycom.io. +Our hope is that Pybytes iOS will simplify the device provisioning process. However, as we are still in a development pipeline, sometimes there can be a hitch in the silk. If that happens, please let us know! Drop us a line at support@pycom.io.